StrataStones Testimonials

At StrataStones and all our affiliated sites your satisfaction is our primary focus. We pride ourselves on our customer service including prompt email responses and always having a real, live person to answer our telephones.

Read what just a few of our thousands of happy customers have to say about us:

I had no idea how easy and fun installing the pebble tile could be! My shower turned out great! Thanks for all the help with installation advice!
Julie B
Marina Del Rey, California
I am impressed!!! I ordered my tile on Sunday evening, and received it the next Wednesday, and it had to be shipped from California to Florida. Also equally as impressive is with how fast your team noticed a billing error and had it corrected before I noticed it. You guys are definitely top of your game. When the occasion arises that I need tile, count on another order from me.
Lee L
Jacksonville, Florida
Thanks for your response. The stones arrived today and they are beautiful! Can't wait to get started! I think I will let the stones themselves be the edge since I am going for a wavey effect. Can't wait for my next project so I can order more!!
Paula M
Grand Rapids, Michigan
Kevin, I'd like you thank you for the quick shipment of the tiles. I have received them and they are beautiful!
Monika A
Urbandale, Iowa
Hello Kevin,
Thanks for the quick service--tracking says we will receive the pebble tile tomorrow. Thank you once again for the excellent customer service!
Alef G
Occidental, CA
Kevin, thanks so much for your quick and helpful service!
Cecille D
Chicago, IL
Aloha Ken~
Just wanted you to know that we just received the stone. It is beautiful and we love it! Thanks for all of your help. Please know, as general contractors here in Hawaii, we will keep you in mind whenever any of our clients need mosaic stone. Mahalo and Aloha!
Sharon B
Kailua, Hawaii
Hi Ken
I received the two boxes of pebbles today. The tiles are beautiful just what i wanted!!!!
Brenda T
Houston, Alaska
Mr. Sorensen,
The package has arrived. I appreciate your prompt attention and look forward to doing business with you in the future. Thanks!
Joanne M
Preston, Maryland
Kevin, I received the Red flat natural stone tile. We will be using it for our shower floors and walls. My wife can't wait to get it installed! Thanks for your prompt Response and delivery. Thanks Again
Rob M
Pittsburgh, Pennsylvania
--kevin, thanks so much for your prompt contact back to me regarding the situation with the white i really appreciated it!!!!!! hope to do continued business together!!! the tile is absolutely beautiful!!!!
Michele C
Cincinatti, Ohio
i sent in my order on a Sunday night- and got a PHONE CALL from the president of the company ! ( thanks again Ken). i don't do too much online, just pay my bills & a bit of email- so getting a phone call about my questions, on a Sunday night, was far & above good customer service- not too many places would do this- i won't forget the kindness- can't wait for my tile to arrive
Jackie B.
Biddeford, Maine
That was the fastest that I have ever had something delivered. I love the pebble tile. Thank you so much.
Marcia W.
Spokane, Washington
Ken,
The Maui Turtle pebbles arrived today [Friday]. We ordered them on Wednesday and I can't believe how fast they got to Florida. The stones are absolutely beautiful! I am going to recommend you to all my friends. Thanks again!
Anne T.
Miami, Florida
I was very happy to view all of your products and especially happy to realize with the sites help that even I could install this tile. I had seen pebble tile on DIY and knew I wanted that for my backsplash. Unfortunately, Home Depot, Lowes, and various other tile stores did not have 1 12x12 to look at, only pieces that could serve as an accent on the wall. Your prices were just perfect for my budget too!
Deborah P.
Clearwater, Florida
Congratulations! I\'ve never ordered a product online, that arrived so quickly. I was shocked to arrive home from work yesterday to see it inside my front door! Your pebble tiles look stunning! I can't wait to install them, they are going in a custom shower pan in our master bathroom. The natural colors match beautifully with some iridescent glass mosaic tiles I have on the wall. Thanks again for a great product!!
Diana U.
Hays, Kansas
I was pleasantly surprised to find the tiles I have been looking for over 5 months now. It is hard to find decent modern looking tiles not overpriced. Thumbs up !! More orders to come ...
Martina T.
Warrenton, VA
Thank you so much for speedy delivery, the stone arrived two days after ordering, it is beautiful, my client loves it.
Ghashang N., Columbia Design Studio
Columbia, Maryland
Just wanted to let you know that I think you are one of the best company's that i've ever had to deal with! Your customer service is outstanding and your product is absolutely fantastic! Thank you so much!
Robin W.
Durango, Colorado
Ken and the team at Stratastones went out of their way to get me the deal I needed to get my stones in Alaska. Much credit to their effort and clever method to keep their shipping costs low. A great customer service experience and I challenge you to find a better deal on these high quality products. Btw my backsplash looks fantastic and people consistently inquire about my pebble tiles.
Edward H.
Anchorage, AK
I had to write to you to let you know that you are absolutely true to your word. First, the pebble tiles are exactly what we wanted! Perfect!!! They look fabulous in the bathroom. Second, when we spoke very early Saturday AM .. you anticipated the pebble tiles would arrive on Wed. You understood how tight we were on time... and YES the tiles all arrived in perfect condition from the West Coast to Boston on that Wed.!!! Thank you so very much for great customer service and everything you told us was true! Unfortunately that is pretty rare today!
Kudos to you!!
Lindy
Boston